Responsible Gaming — r999 price
At r999 price, we believe that gambling should always be an enjoyable, controlled pastime — not a source of harm. This page sets out our commitment to responsible gaming, the practical tools available to every player in Bangladesh, the strict 18+ age policy we enforce, and the clear steps to take if gambling stops being fun.
How r999 price Protects Its Players
r999 price operates with a clear duty of care toward every player on our platform. These six pillars summarise the responsible gaming framework we have built for players across Dhaka, Chittagong, Sylhet, and the rest of Bangladesh.
Strict 18+ Enforcement
r999 price verifies the age of every player during the KYC process. No player under 18 years of age may open an account, deposit funds, or access any game on our platform. Age checks are mandatory and non-negotiable.
Deposit Limit Controls
Players can set daily, weekly , or monthly deposit caps directly from their account settings. Once set, a limit cannot be increased until a mandatory 24-hour cooling-off period has elapsed — protecting impulsive decisions in the moment.
Session Time-Out
Players can activate a session time-out of 24 hours, 48 hours, 7 days, or 30 days. During a time-out, login access is suspended. This tool is ideal for players who want a short break without a permanent account closure.
Self-Exclusion
Players who feel their gambling has become harmful can request a self-exclusion of 6 months, 1 year, or 5 years. During the exclusion period, the account is locked and all marketing communications are immediately stopped.
Reality Checks
Players can enable on-screen reality check reminders that appear at regular intervals during a session — showing the total time played and net session result. These prompts help players stay aware of their gaming activity.
24/7 English Support
Our customer support team is available 24 hours a day, 7 days a week via email at [email protected]. Support staff are trained to handle responsible gaming concerns with sensitivity, confidentiality, and care.
Age Restriction Policy
r999 price operates a strict 18+ policy across all games, betting markets, and account functions. No exceptions are made. This policy applies to every player in Bangladesh regardless of location — whether in Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, Rangpur, or Mymensingh.
Before any deposit or withdrawal is permitted, r999 price requires all players to complete an identity verification (KYC) process. As part of this process, players must submit a valid government-issued photo ID — such as a Bangladesh National ID Card (NID) or passport — that confirms their date of birth and confirms they are 18 years of age or older at the time of registration.
Players who attempt to register using false age information, or who are found to be under 18 years of age following verification, will have their accounts permanently closed and any deposits refunded. r999 price does not profit from underage gambling under any circumstances.
If you are under 18 years of age, you are not permitted to register or play on r999 price. If you are a parent or guardian and suspect that a minor in your household has accessed this platform, contact us immediately at [email protected]. We will investigate and take action without delay.
Parental Controls
r999 price strongly encourages parents and guardians in Bangladesh to use device-level parental control software to prevent minors from accessing online gambling platforms. Many Android devices — the most commonly used smartphones in Bangladesh — support Google Family Link, which allows parents to restrict access to specific applications and websites. We recommend enabling these controls on any shared device in a household that includes minors.
Parental control tools worth considering include:
- Google Family Link — available on most Android devices widely used across Bangladesh.
- Screen Time — built into iOS for Apple device users.
- Router-level filtering — many home internet providers in Bangladesh support parental filtering at the router level, blocking categories of websites network-wide.
r999 price supports any initiative that prevents underage access to gambling content. If you need guidance on setting up parental controls, our support team is happy to assist.
Recognising Problem Gambling
Gambling is entertainment for the vast majority of r999 price players. But for a minority, it can develop into a pattern of harmful behaviour. Knowing the early warning signs is the first step toward getting things back under control.
Problem gambling does not always look the same for every individual. Some players recognise it quickly; others take longer to acknowledge that gambling has moved from leisure to compulsion. r999 price provides the following checklist as a self-assessment tool. If several of these statements apply to you, we encourage you to use our responsible gaming tools or speak to a support professional.
- You spend more money gambling than you originally intended, regularly exceeding the amount you planned to deposit.
- You find yourself chasing losses — depositing more to try to recover money you have already lost.
- Gambling occupies a significant portion of your thoughts, even when you are away from the platform.
- You have missed work, family commitments, or social events in Dhaka or elsewhere because of gambling sessions.
- You feel irritable, anxious, or restless when you are not gambling, or when you try to reduce your play.
- You have borrowed money, sold assets, or used emergency funds to finance gambling activity.
- You have concealed the extent of your gambling from family members or close friends.
- Gambling has become a way of escaping from stress, personal problems, or low mood rather than a form of entertainment.
- You have made repeated unsuccessful attempts to reduce, control, or stop gambling.
Remember: Experiencing one or two of these signs occasionally does not automatically indicate a problem. However, if several of these patterns are consistent features of your gambling behaviour, we strongly encourage you to take action. r999 price's responsible gaming tools are free, instant, and confidential — and our support team is available 24/7 at [email protected].
For family members: If you are concerned about a friend or family member's gambling habits, encourage them to use r999 price's self-exclusion tools or to contact our support team. Problem gambling affects not only the individual but those around them. Early intervention significantly improves outcomes.
Cultural note for Bangladesh: In many communities across Bangladesh, discussing gambling problems openly carries social stigma. r999 price's support team handles all responsible gaming requests with complete confidentiality. You will not be judged. Your privacy is protected under our Privacy Policy.
Deposit Limits
Setting a deposit limit is the single most effective way to keep your gambling within a budget you are comfortable with. r999 price makes deposit limits easy to configure and impossible to impulsively override.
Every registered player on r999 price can set a personalised deposit limit from within their account settings. Limits can be applied at three intervals:
- Daily limit — caps the total amount you can deposit within any 24-hour rolling period.
- Weekly limit — caps the total amount you can deposit across any 7-day rolling period.
- Monthly limit — caps the total amount you can deposit across any calendar month.
Deposit limits apply across all payment methods — whether you deposit via bKash, Nagad, Rocket, Upay, Visa, or Mastercard. Once a limit is reached, no further deposits are accepted until the relevant period resets or the limit is adjusted through the account settings.
Limit Reduction vs. Limit Increase
r999 price applies different rules to reductions and increases, to ensure limits work as a genuine protection tool:
- Reducing a limit takes effect immediately. If you reduce your daily deposit limit from ৳5,000 to ৳2,000, the lower limit is active the moment you save the change.
- Increasing a limit is subject to a mandatory 24-hour cooling-off period. This delay is intentional — it prevents players from impulsively removing their own safety net during an emotional gaming session. The increase will not take effect until 24 hours after the change was requested.
If you are unsure what limit to set, a practical starting point is to set a monthly limit equal to a realistic discretionary entertainment budget — an amount whose loss would not affect your essential living costs, rent, food, or family obligations. Gambling should never be financed by essential income.
How to Set a Deposit Limit
1. Log in to your r999 price account.
2. Navigate to Account Settings → Responsible Gaming.
3. Select "Deposit Limits" from the menu.
4. Choose Daily, Weekly, or Monthly.
5. Enter your desired maximum amount in BDT (৳).
6. Confirm and save. The limit is active immediately.
Need help? Contact [email protected].
Time-Out Features
Sometimes a player needs a short break without wanting to permanently close their account. r999 price's time-out feature provides a structured, temporary pause that can be activated instantly.
24-Hour Time-Out
A single-day pause. Ideal when you feel a session has gone on too long and you need an immediate, enforced break before returning to the platform tomorrow.
48-Hour Time-Out
A two-day pause. Useful after a particularly stressful session or a significant financial loss, giving you time to reflect before playing again.
7-Day Time-Out
A full week away from the platform. Recommended if you have noticed several problem gambling warning signs and want space to reassess your relationship with gambling.
30-Day Time-Out
A month-long pause. During this period, your account is suspended, all marketing emails are stopped, and no deposits are possible. The longest time-out before self-exclusion becomes the recommended next step.
During any time-out period, your account data and balance are preserved. When the time-out expires, you can log in again as normal. However, if you find that a time-out period has ended and you feel compelled to return to gambling immediately without taking stock of how you feel, we strongly recommend escalating to a formal self-exclusion instead.
Time-outs can be activated 24/7 from your account settings without contacting support. If you are unable to access your account settings for any reason, email [email protected] and our team will activate a time-out on your behalf immediately.
Self-Exclusion Tools
Self-exclusion is a formal commitment to stop gambling for a defined period. r999 price treats self-exclusion requests with the highest priority — they are processed immediately and enforced without exception.
Unlike a time-out (which is a short-term pause), self-exclusion is a medium-to-long-term commitment designed for players who have identified that their gambling is causing harm to themselves or those around them. r999 price offers the following self-exclusion periods:
- 6 months — suitable for players who want a significant break to address their gambling habits.
- 1 year — recommended for players who have experienced financial or personal difficulties as a result of gambling.
- 5 years — for players who have identified severe problem gambling and wish to remove access for an extended period.
- Permanent exclusion — for players who wish to permanently close their account with no option of reinstatement.
What Happens During Self-Exclusion
As soon as a self-exclusion is confirmed, the following steps are taken immediately by r999 price:
- Your account login is disabled and all active sessions are terminated.
- You are removed from all marketing lists — you will not receive promotional emails, bonus offers, or re-engagement communications.
- Any pending bonus offers or free spins are cancelled.
- Your verified account balance at the time of exclusion is available for withdrawal — contact [email protected] to arrange this.
- Any attempts to create a new account during the exclusion period will be identified and blocked by our systems.
Returning After Self-Exclusion
For temporary self-exclusion periods (6 months, 1 year, or 5 years), reinstatement is not automatic. Players who wish to return to r999 price after a self-exclusion period expires must contact [email protected] and complete a reinstatement review. This review includes a confirmation that the player has reflected on their gambling behaviour and is returning to play responsibly. r999 price reserves the right to decline reinstatement if there are reasonable concerns about the player's wellbeing.
Permanent exclusions are irreversible. r999 price will not reinstate a permanently excluded account under any circumstances.
Self-exclusion is not a penalty — it is a tool that you are choosing for your own protection. There is no shame in requesting it. Our support team processes every self-exclusion request with complete professionalism and confidentiality. Contact us at [email protected] with the subject line "Self-Exclusion Request" and we will act immediately.
How to Request Self-Exclusion
Option 1 — Account Settings:
Log in → Account Settings → Responsible Gaming → Self-Exclusion → Choose period → Confirm.
Option 2 — Email Support:
Send an email to [email protected] with the subject "Self-Exclusion Request". State your registered username and preferred exclusion period. Your account will be suspended within 1 hour of receipt.
Account Closure
If you decide you no longer wish to hold an account with r999 price — for any reason — closing your account is straightforward. We do not impose barriers or waiting periods on account closure requests.
Account closure is distinct from self-exclusion. When you close your account, you are indicating that you no longer wish to be a customer of r999 price. Unlike self-exclusion, there is no minimum duration — you may request account closure at any time, for any reason, including reasons unrelated to problem gambling.
To close your account, send an email to [email protected] with the subject line "Account Closure Request". Please include your registered username and the email address associated with your account. Our team will process the closure within 24 hours and will confirm once it is complete.
Balance at Closure
If your account holds a verified withdrawable balance at the time of closure, you are entitled to withdraw it before or at the time of closure. Provide your preferred withdrawal method — bKash, Nagad, Rocket, Upay, or bank transfer — and our team will process the withdrawal alongside the closure. Bonus funds that have not yet met wagering requirements are forfeited at account closure as per our standard bonus terms.
Data Following Account Closure
Following account closure, r999 price retains certain categories of your personal data for defined periods in accordance with our Privacy Policy — primarily to meet financial record-keeping and AML obligations. You can review our full data retention schedule on the Privacy Policy page. If you have specific questions about your data after closure, contact [email protected].
Support & Resources
r999 price provides direct support through our 24/7 English-language team. We also encourage players who are concerned about their gambling to explore external support resources available in Bangladesh and internationally.
r999 price Support Team
Our trained support staff are available 24 hours a day, 7 days a week. If you are worried about your gambling — or about someone else's — contact us at [email protected]. Use the subject line "Responsible Gaming" for priority routing. All responsible gaming conversations are handled in strict confidence.
External Support Resources
r999 price encourages players to seek professional help if they feel their gambling is out of control. The following types of resources are widely available and provide confidential assistance:
- Mental health professionals: Many psychiatrists and psychologists in Dhaka, Chittagong, and other major cities in Bangladesh are experienced in treating behavioural addictions, including problem gambling.
- Community health centres: Bangladesh's district-level health centres can provide referrals to appropriate counselling services.
- Gamblers Anonymous (GA): GA operates internationally and offers peer-support programmes for individuals affected by problem gambling. English-language resources are available at gamblersanonymous.org.
- GamCare: An internationally recognised responsible gambling support organisation offering online chat, telephone counselling, and self-help tools at gamcare.org.uk.
- BeGambleAware: A leading safer gambling charity providing guidance, self-assessment tools, and free counselling at begambleaware.org.
r999 price does not endorse or have formal partnerships with any of the above organisations. These resources are listed solely for the benefit of players who may need support that goes beyond what a gaming platform can provide. Reaching out for professional help is a sign of strength, not weakness.
Our Player Commitments
r999 price makes the following formal commitments to every player on our platform. These are not aspirational statements — they are operational standards that our team is held to every day.
We Will Always Act on Your Request
Any responsible gaming request — a deposit limit, a time-out, or a self-exclusion — will be acted upon immediately and without question. We will never attempt to dissuade you or delay implementation.
We Will Protect Your Privacy
All responsible gaming interactions are treated with complete confidentiality. Your self-exclusion status, deposit limits, and support conversations are never shared beyond the r999 price team members who need to action them.
We Will Not Market to Excluded Players
Once a self-exclusion or account closure is confirmed, all marketing communications stop permanently. We use technical controls to enforce this — it is not a manual process subject to human error.
We Will Monitor for Problem Patterns
r999 price uses responsible gaming monitoring to identify accounts showing patterns consistent with problem gambling. Where patterns are detected, our team may proactively reach out with information about available support tools.
We Will Return Your Balance
If you request self-exclusion or account closure and hold a verified withdrawable balance, r999 price will always process that withdrawal. Your money is yours and will be returned via your preferred payment method.
We Will Review This Policy Regularly
r999 price reviews and updates its responsible gaming policies at least annually to reflect best practices, player feedback, and developments in the responsible gambling field. The current version is effective from 1 January 2026.
18+ Reminder: r999 price is an adult-only platform. All players must be 18 years of age or older to register, deposit, or play. Gambling can be addictive. Please play responsibly, set limits that reflect your means, and reach out to our support team at [email protected] if you ever feel gambling is negatively affecting your life. For adults aged 18 and above only.
Play Safely With r999 price
Responsible gaming is at the heart of everything we do. Explore our platform with confidence — and remember, our team is here 24/7 if you ever need support.